COMPLAINT TO THE CITY · Emergency

Apartment Only

Heat/Hot Water · reported 2025 Aug · apartment 6E2

On its own, this says little
One call to 311. The city logs what was reported, never what an inspector found.
No outcome is attached to a complaint.
In context

This is 1 of 7 heat/hot water complaints at this building, and 1 of 13 of any kind between 2024 and 2026.

The record as the city publishes it
Complaint ID
13975830
Received
2025-08-11T10:23:08.000
Category
HEAT/HOT WATER
Problem
APARTMENT ONLY
Type
EMERGENCY
Status
CLOSE
Status date
2025-08-14T05:20:24.000
What happened
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
Where
BATHROOM
Apartment
6E2
Unit type
APARTMENT

Housing Maintenance Code Complaints and Problems, as of 2026-10-19 · See the raw record at the source →

A complaint is someone reporting a problem, not a finding. The city publishes the category chosen on the call and no description.

Report an error in this record

Back to 838 Riverside Dr’s records